Help Center › Virtual Background

Overview

The Virtual Background tool lets you create branded backgrounds for video calls. Upload your logo or image, customise the layout, and download a professional background to use in Zoom, Teams, or other video apps. Stand out in meetings with consistent branding.

How to Access

  • From the portal menu or profile hub, go to Tools
  • Click Virtual BG (or Virtual Background)
  • The virtual background generator opens

    • Step-by-Step: Creating a Virtual Background

  • Upload your image – Add your logo, brand graphic, or photo. Supported formats include PNG and JPEG.
  • Position – Place the image where you want it (e.g. corner, centre, or as a watermark)
  • Adjust size – Resize the image so it’s visible but not overwhelming
  • Choose background – Select a solid colour or gradient that matches your brand
  • Preview – See how it looks. Ensure good contrast and readability
  • Download – Save the image and use it as your video call background

    • Use Cases

    • Branded corner logo – Subtle logo in a corner during calls
    • Full branded background – Company colours and logo for formal presentations
    • Event backgrounds – Custom background for webinars or virtual events
    • Personal branding – Your photo or logo for freelance or consultant calls

    Tips for Best Results

    • Use a simple, high-contrast logo. Complex images can be distracting
    • Match your background colours to your brand
    • Test in your video app before an important call
    • Recommended resolution: 1920x1080 or 1280x720 for most platforms

    Tips and FAQ

    Which video apps support custom backgrounds?

    Most major apps (Zoom, Microsoft Teams, Google Meet, etc.) allow you to upload a custom image as your background.

    What image size should I use?

    1920x1080 (Full HD) works well for most platforms. Check your app’s recommended dimensions.

    Can I use a photo of myself?

    Yes. You can use a professional headshot or branded image. Ensure good lighting and a clean background in the original photo.

    Related: Email Signature, Profile Templates, QR Templates