Help Center › Teams and Companies
NFC Tagify uses a layered organisation structure to let businesses manage digital cards at scale. Whether you are a small team or a large enterprise, this structure makes it easy to apply consistent branding, manage member permissions, and keep everything organised. This article explains the hierarchy and how to set it up.
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The organisation hierarchy
NFC Tagify organises users in three levels:
`
Company
└── Department (also referred to as "Team" in some parts of the interface)
└── Profile (individual member)
`
- A Company is the top-level entity. It groups all profiles under a shared brand and set of settings. Every profile belongs to a company.
- A Department (shown as "Team" in some parts of the portal) is a sub-group within a company. For example, you might have departments for Sales, Marketing, and Engineering.
- A Profile is an individual user's digital business card. Profiles sit inside a department (or directly under the company if departments are not used).
Templates, branding, and settings can be configured at each level and are inherited downwards. A template assigned at the company level applies to all members unless overridden at the department or profile level.
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Creating a company
When you first sign up as an admin, a company is created during onboarding. If you need to create an additional company (for example, for a subsidiary brand):
Regular users cannot create companies. This action is restricted to platform admins or resellers.
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Creating departments
Once a company exists, you can add departments to organise your members:
You can create as many departments as needed. Members can then be assigned to a department when they are invited, or moved to a different department later.
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Inviting members
To invite someone to join your company:
The invited person receives an email with a link to create their account. Once they accept, their profile is created and appears in your member list.
For bulk invitations, use the [CSV import](06-bulk-create-profiles.md) feature.
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Role levels
NFC Tagify has three role levels within a company:
| Role | What they can do |
|---|---|
| Owner | Full control over the company, including billing, branding, templates, and all member management. Only one owner per company. |
| Admin | Can manage templates, invite and edit members, and adjust company settings. Cannot change billing or transfer ownership. |
| Member | Can view and edit their own profile only. Cannot change company settings or manage other users. |
Assigning the right roles keeps your team's data secure. Give Admin access only to people who genuinely need to manage the company settings.
To change a member's role:
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Moving a member to a different department
If the new department has a different default template, you will be asked whether you want to apply the new department template to that member.
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Removing a member
Removing a member deactivates their profile — their NFC card and QR code will stop directing visitors to a live page. The profile data is retained for a short period in case the removal was an error, after which it is permanently deleted.
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Frequently asked questions
Can a member belong to more than one department?
No, each profile belongs to one department at a time. If you need cross-department visibility, use the admin view to see all members across all departments.
What happens to a member's profile if I delete their department?
Members in that department are moved to the "No department" group (i.e. directly under the company). They are not deleted, and their profiles remain active. You can reassign them to a new department afterwards.
Can I restrict what members can see within the portal?
The Member role restricts access to the member's own profile only. Admins can see and manage all profiles within the company. There is no per-department admin scope — admins have company-wide access.
Can I apply a template to the whole company at once?
Yes. Go to Company → Templates, select a template, and click Assign to all members. This applies the template to every member in the company. Individual members or admins can override this at the profile level if needed.
Is there a limit on how many departments or members I can have?
[NEEDS VERIFICATION: exact limits per plan] The number of members and departments available depends on your subscription plan. Check your plan details in Account → Subscription for current limits.
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Related: [CSV employee import](06-bulk-create-profiles.md) · [System templates gallery](04-designing-your-card.md) · [Account settings, billing, and security](08-account-settings.md)