11 Walton Way
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges?
Delivery inside the UK
Which payment methods are accepted?
Paypal and all major credit or debit cards.
How secure is shopping in the Online Shop? Is my data protected?
We use GeoTrust® the world's second largest digital certificate provider to enhance security on our website, and to encrypt data transmitted in and out of our website SSL (Security Sucket Layer). In the browser URL link you will notice there is a Lock icon at the beging of the URL or/and "https://" with S for Secure, this means that you can rest assured that the data you send us will not be intercepted by anyone. Payments by credit or debit cards are processed on Barclaycard secure online payment system ePDQ and handled directly by our bank in the UK (Barclays). The information you fill in when placing your order will NOT under any circumstances be shared with any third part. For full details please see our disclaimer notice.
How can I encode my tags?
Are these tags pre-formatted and can they be locked?
Yes, all our tags are pre-formatted, in another words, they have no date written to them and they are ready to be encoded. When you are encoding a tag using any mobile application, you will have the option to lock/protect the tag option at the end of the process, in this case the tag can not be rewritten.
Are these tags compatible with my XYZ phone?
These tags are compatible with all NFC enabled phones, most new phones are NFC enabled phones, if you have an older phone and you are not sure whether or not it is NFC enabled phone, you can check this list . However, in some cases this also depends on the phone's condition and not only on its model, for example some Samsung phones has its NFC reader embedded in the battery and if you had replaced the original battery this might cause a problem reading NFC tags.
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